Customer Services

My Account Login



Registered users enter your username and password below.

Please review the operating system and browser compatibility guide to be sure that our web site will function properly on your computer.

Review Terms of Use

Use of this web site constitutes your acknowledgement and agreement to the Terms of Use, including our Privacy Statement, and, if you are an agent, your obligations as a User of Consumer Reports.

Customer Services Registration

For your convenience and security, we have developed this web-based portal for your use in accessing policy, billing, and claims information and in completing certain kinds of transactions with us. To access and use this portal, you must first register by completing our on-line registration.

To bind or change your insurance coverage, please contact your agent.

For information on reporting a claim, click Report a Claim.

If assistance is needed managing a web account, please contact or call (888) 640-5840.

Automatic Payment Plans

Brochures and forms for an insured to authorize payment of insurance premiums either by automatic withdrawal from his/her checking or savings account (EFT), or via recurring credit or debit card (RCC) can be obtained on the Payment Options page.

Agency Services Registration

How to Become a Donegal Insurance Group Agency Click here to learn more.

Agency User Registration

To register an individual user account, contact your agency principal or designated office administrator.

Agency Principal Registration

To create an agency principal user account and/or to authorize your agency for agency sweep EFT payments and various other services we provide, download the Agency Principal Registration Form, print, complete and return the form to Donegal.

If you encounter a problem with the PDF, please contact technical support at 1-888-640-5840 (M-F 8:00AM-7:00PM ET)